Hawaii Volcano Tours™ 
Payment Policies

Payments 

We accept payment by Credit Card – For your convenience we accept: Visa, MasterCard, AMEX, Discover.

You may pay using -

1) Preferred method - Pay us securely on line
or 
2) Call us at
1-808-966-6620 or 1-808-989-1352 and please have your credit card ready! 

Reservation Deposit Policy 

Tours reserved with less than a 10-day notice pay 100% of tour price at time of reservation.

Tours reserved with more than a 10-day notice pay a 50% deposit at time of reservation

(You may pay 100% at your option.) 

If you do not have a credit card and wish to make other payment arrangements please call us

at 1-808-966-6620 or 1-808-989-1352.

Cancellation Policy 

If you cancel the tour:
Please understand that a reservation guarantees seating for you and your companions. In the event of cancellation it may not be possible for us to fill those seats on short notice. We ask that if you must cancel please provide as much notice as possible. Cancellations with less that 24 hours notice are charged 100% of tour price. Cancellations made between 1 and 7 days from the reserved date will forfeit 50%.

If we cancel the tour:
We will only cancel a tour for events beyond our control (for example: severe weather, wildfire or hazardous volcanic conditions) or any other conditions which potentially affect the safety of our guests. In this situation, you will receive a 100% refund by card credit or check.